Webinar - Digital Transformation & Customer Experience 2020

hosted by Conferenzia World s.r.o

Start: Wednesday, 13 May 2020 12:00

End: Friday, 15 May 2020 16:00

  • About this event

    This webinar (online video conferencing)is designed at a time like this to address the challenges facing the industry. Upon registration, participants across the world will join the online video conferencing at the specified time to listen to the instructor of the module(s) they have signed up for. Each module is a 60 mins section with 1 instructor. Participants will have the opportunity to ask questions and have access to the module documentations. Participants can register for a selected module(s) or all the modules.

    With a rapidly evolving digital landscape comes the need to aptly harness digital technologies and put them into effective use. Providing smart customer service – and other activities that it entails— is emerging as a cogwheel in value – creation for both customers and the companies they support. Leading companies organize and mobilize their employees around customer needs, armed with advanced analytics, to build customer loyalty, make employees happier and companies achieve sustainable revenue gains. Much of the allure of digital transformation was in its promise of leading market disruption and innovation.

    The webinar will develop your understanding of new technologies that allow the creation of digital assets and help in gaining a deeper understanding of the connection between strategy and analytics!

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