Startup Europe Week - Wrexham

hosted by Businessline

First Floor, Wrexham Library

Start: 01 Feb 2016

End: 03 Feb 2016

  • Agenda 1st February

    Business Support Seminar

     

    Time:            10:30am – 1:30pm

    Venue:          First Floor, Wrexham Library, Rhosddu Road, Wrexham, LL11 1AU

     

    Are you interested in learning about the availability of support services your business could take advantage of, from a number of organisations, all under one roof?

     

    The Business Support Seminar will provide both aspiring and established businesses, with an excellent opportunity to listen to presentations from a number of organisations, over-viewing in an easy to follow format, the support services each body are able to provide. The fundamental aim of the event is to simply focus on supporting businesses to achieve their full potential through detailing the comprehensive range of support available.

     

    You will also have the chance to speak to any organisations of interest after the presentations have ended.

     

    The Business Support Seminar will feature presentations from a number of organisations, including:

     

    • Businessline
    • Enterprise Europe Network
    • The Princes Trust
    • Coleg Cambria – Business Entrepreneurs Network
    • Wales Co-operative Centre

     

     

    Customer Service: Dealing with Difficult / Angry Customers

     

    Time:            3pm – 4pm

    Venue:          First Floor, Wrexham Library, Rhosddu Road, Wrexham, LL11 1AU

     

    Customer Service: Dealing with Difficult /Angry Customers will focus on customer service in general; proven strategies for dealing with customer problems and complaints; how to win over a difficult / angry customer; how to further build the customer relationship; various important aspects of communicating with customers; listening skills. There will be an opportunity for audience participation / discussion.

     

    This session is being delivered by:

     

    Rosalie Marsh - Author

    www.discover-rosalie.com           www.christalpublishing.com

    01978 366965 / 07715 055653

  • Wall

Short event description

European regions are key players, from helping entrepreneurs to incorporate a company, to providing grants or taxes breaks. We think it is critical to include the regions in this conversation.
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